Privacy Policy
Last updated: October 2025
At Muslim Explorers Academy, your privacy matters. Whether you’re exploring our programs, enrolling in a course, donating, or contacting our team, we keep your information secure and use it responsibly.
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Who We Are
Muslim Explorers Academy is an Islamic education initiative providing courses, events, and learning resources. We primarily process business and learner contact details and only when necessary, with consent, or to fulfil a requested service.
What We Collect
- Name and contact information (email, phone)
- City/country and preferred language
- Enrollment and communication history (forms, email, chat)
- Payment references (via secure third-party providers; we don’t store full card data)
- Website analytics (pages viewed, device/browser, approximate location)
Lawful Bases
- Contract: to deliver courses, certificates, and support.
- Consent: for newsletters or optional updates (you can withdraw anytime).
- Legitimate interests: to operate, secure, and improve our services.
- Legal obligation: to meet accounting or compliance requirements.
How We Use Data
- Respond to questions, admissions, and support requests
- Provide and improve classes, events, and resources
- Issue receipts and manage billing via trusted processors
- Send updates you opted into (you may unsubscribe anytime)
How Long We Keep Data
| Data Type | Typical Retention | Reason |
|---|---|---|
| Admissions & enquiries | Up to 24 months | Support and audits |
| Financial records | 6–7 years | Accounting/legal obligations |
| Analytics & logs | 3–24 months | Security & performance |
We may retain data longer if legally required or to establish, exercise, or defend legal claims.
Third-Party Sharing
We don’t sell personal data. We share limited information with trusted providers (hosting, email, payments, analytics) under data-processing agreements to deliver and secure our services.
Security
We apply administrative, technical, and organisational measures, restrict access to authorised personnel, and monitor systems for vulnerabilities and abuse.
International Transfers
If data is transferred outside your country, we rely on appropriate safeguards such as contractual protections or provider certifications.
Cookies
We use essential cookies for core functionality and optional analytics cookies to improve the site. You can control cookies in your browser or via any consent banner we provide.
Children & Young Learners
For minors, we collect only what is necessary to run classes or events and, where applicable, rely on a parent/guardian’s consent. Please contact us if you believe a child provided data without consent.
Your Rights
- Access your data
- Request correction or deletion (where applicable)
- Object to or restrict processing
- Data portability (structured copy)
- Withdraw consent for marketing at any time
To exercise your rights, email ayesha.haaa@gmail.com with the subject “Data Request”. We may ask for proof of identity.
Contact
- Email: ayesha.haaa@gmail.com
- Phone: +92-321-5161436 (WhatsApp)
- Landline: +92-51-8448943
- Address: House No. 503 Street No. 4 G-11/1, Islamabad, Pakistan
Changes to this Policy
We may update this policy from time to time. We’ll post the new version here and revise the “Last updated” date above.